One missing document can send your shipment back

Wrong paperwork means delayed shipments, spoiled goods, and rejected cargo at the border. Libretto helps you identify every document, certificate, and compliance requirement your shipment needs — before preparation begins.

Prevent costly delays
Compliance-first guidance
Clear documentation pathway
STOP

How it works

We review your shipment across four dimensions

Every export is different. We assess your product, destination, trade terms, and regulatory pathway to define exactly what documentation you need.

Step 1

Product & trade terms

What are you exporting, how is it classified, and what are the agreed trade terms? This determines your base document set.

Step 2

Destination-market rules

Every country has different import rules. We check what the destination customs authority, buyer, and regulatory bodies require.

Step 3

MPI & regulatory obligations

Which MPI certificates, health documentation, phytosanitary requirements, or other regulatory approvals apply to your specific shipment.

Step 4

Preparation sequence

Documents have dependencies — some must be obtained before others can be prepared. We map the correct order so nothing blocks progress.

Is this for you?

Who this service helps

1

First-time exporters

You’ve never exported before and need to understand the full documentation landscape before committing resources.

2

Entering a new market

You export to Australia but now want to ship to China or the Middle East — different markets mean different documentation requirements.

3

Responding to buyer or bank requests

A buyer, letter of credit, or freight forwarder has requested specific documents and you need to verify what’s actually required.

What’s included

Full documentation requirement review

We assess every document your shipment needs

Destination — overseas markets

Rules and regulations for your target market

MPI & regulatory review

Health certs, phytosanitary, and approvals

Document sequence — export documentation workflow

The correct order to avoid bottlenecks

Supporting certifications identified

Every supporting input mapped out

Clear next-step recommendations

Actionable pathway to get started

The cost of getting it wrong

Delayed shipments. Spoiled goods.

customs.govt.nz/shipment-clearance

Shipment Clearance Portal

REF: SHP-2026-0847

ExporterNZ Fresh Produce Ltd
DestinationShanghai, China
ProductFresh Kiwifruit (20t)
DocumentsINV, PKL, COO, B/L

Awaiting compliance verification...

When documentation requirements are missed or incorrect, shipments get held at the border. For perishable goods, delays don’t just cost money — they can mean the entire shipment is lost.

2–4

weeks delay per rejected shipment

100%

loss risk for perishable goods

$$$

demurrage, re-docs, rework costs

”We were about to ship to China without realising we needed a separate health certificate for each product line. Libretto caught it in the requirements review — saved us weeks of delays and a significant financial loss.”

— NZ Dairy Exporter

Know exactly what your shipment needs

Talk through your product, market, and shipment pathway with Libretto. We’ll map out every document, certificate, and compliance requirement before you start preparing.